Team Lead, Surgical Operational Efficiency Specialist
US
At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges.
One of the most rewarding ways to launch your career with us is by joining our Surgical Operational Efficiency Specialist (SOES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital.
As a SOES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.
With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health!
What you will be doing:
Clinical Support: Provide direct, on-site assistance in the Operating Room, Sterile Processing, and Biomed departments at your assigned hospital.
Technical and Equipment Management:
- Set up and maintain KARL STORZ video systems.
- Inspect, troubleshoot, and repair medical devices.
- Oversee repair and equipment exchange processes.
- Transport, clean, and sterilize instruments after use.
Training and Education: Train O.R. staff and support departments on the use and maintenance of KARL STORZ devices.
Key attributes of an exceptional SOES:
- Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements.
- Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism.
- Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information.
- Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships.
- Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions.
What is in it for you:
- Relocation Support:
- Enjoy generous relocation reimbursement packages to ease your transition.
- Professional Growth & Development:
- Receive financial support to obtain industry certifications (e.g., CST, CRCST).
- Get reimbursed for certification exam fees and study materials.
- Take advantage of ongoing training and educational opportunities to advance your career.
- Collaborative & Dynamic Work Environment:
- Engage in cross-functional collaboration and knowledge sharing.
- Benefit from regular feedback, recognition, and support for your growth and development.
- Be part of a team that celebrates successes together.
- Access to Cutting-Edge Medical Technologies:
- Work with state-of-the-art medical equipment.
- Collaborate with leading medical professionals.
- Contribute to innovative solutions that improve patient care.
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.
With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.
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KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
