Operations Executive (m/f/d)

Your Missions

Core Competencies & Accountabilities

Operational Execution

• Execute, stabilize, and continuously improve MediSEAT and Virtual DC regional operations
• Manage end-to-end order execution, ensuring SLA adherence and issue resolution
• Ensure accurate and timely system updates to maintain operational visibility

Inventory & Supply Chain Management

• Collect, validate, and manage inventory data from distributors and subsidiary offices
• Monitor stock health and proactively identify risks related to aging, excess, shortages, and obsolescence
• Drive corrective actions for purchasing, replenishment, and sell-through in collaboration with sales and supply teams

Analytical & Reporting Excellence

• Prepare and deliver monthly S&OP / IBP, forecast performance, and distributor KPI reports
• Analyze demand vs. supply gaps, forecast accuracy, and inventory risks
• Translate data into clear, actionable, and decision-ready insights for leadership

Stakeholder & Partner Management

• Act as the primary operational point of contact for distributors and subsidiary offices
• Coordinate effectively with sales, demand planning, supply chain, logistics, and systems teams
• Proactively escalate risks, bottlenecks, and key decision points to ensure timely resolution

Process Discipline & Continuous Improvement

• Maintain SOPs, governance standards, and audit-ready documentation
• Identify process gaps and support automation and system enhancement initiatives
• Drive operational transparency, data accuracy, and continuous improvement across the region

Experience & Qualifications

• 5–8 years of experience in regional operations, supply chain, program management, or related roles
• Strong understanding of order-to-cash (O2C), inventory management, and S&OP / IBP processes
• Experience working with distributors, partners, and multi-country stakeholders
• Hands-on experience with ERP/CRM systems such as SAP, SFDC, or equivalent
• Advanced proficiency in Excel and strong reporting/analytical skills
• Bachelor’s degree in Supply Chain, Operations, Business, Engineering, or a related field

Key Skills & Competencies

• Strong execution and follow-through
• High attention to detail and data accuracy
• Confident cross-functional and external stakeholder communicator
• Structured problem-solving and analytical mindset
• Ability to manage ambiguity and prioritize in a fast-paced regional environment

Your Benefits

• Leave Benefits (Vacation Leave, Sick Leave, Parental Leave, etc.)
• Birthday Benefits
• Transport Allowance (if applicable to role)
• Accessibility to Public Transport
• Flexible Work Arrangements
• Group Health Insurances
• Flexi-Benefit Reimbursement
• Wellness Programs and Activities
• Professional Development Opportunities
• Global Exposure & Business Travel Opportunities (if applicable to role)
• All other statutory benefits