Service Tech, Onsite Endoscopic Specialist
US
We're seeking a skilled Service Tech to provide on-site support for our medical devices, including hand instruments and video equipment, to healthcare clients. As a key member of our team, you'll work closely with Sterile Processing Departments and Operating Room teams to ensure seamless operations.
Key Responsibilities:
- Perform preventative maintenance, troubleshooting, and repairs on OR1 systems and equipment
- Provide in-service training to clients on system use, care, and handling
- Manage repair and replacement expenses within budget
- Troubleshoot video and instrument issues in the O.R.
- Inspect and maintain instrument functionality
- Continuously improve knowledge and skills to support OR1 integration products and advancements in instrumentation and equipment
Requirements:
- 2 or more years of relevant work experience
- High school diploma or GED
- Excellent written and spoken English language business communication skills
- Ability to work in a collaborative, service-oriented team environment
- Exceptional organizational and problem-solving skills
Preferred Qualifications:
- Associate Degree or relevant certifications (CRCST or similar)
- Working knowledge of AV programming, system design, and image routing
- Experience with hospital-based Electronic Medical Record systems (EMR)
- Experience with major AV manufacturers' components
Who We Are:
KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.
With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.
KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
