Region Sales Manager, URO/GYN - Northeast

KARL STORZ Endoscopy-America, Inc., is an affiliate of KARL STORZ GmbH & Co. KG, an international leader for more than 85 years  in reusable endoscope technology, encompassing all endoscopic specialties. Based in Tuttlingen, Germany, KARL STORZ GmbH & Co. KG is a family-owned company that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

Headquartered in El Segundo, California, KARL STORZ Endoscopy-America is responsible for all U.S. distribution of endoscopes, instruments, imaging systems, electromechanical devices, and OR1® integration technologies. 

We are seeking to hire a Region Sales Manager, Urology/Gynecology for the Northeast.  This person should live in the greater Boston, Stamford, or Albany. 

This position will manage the Northeast Region.  This will include Buffalo, Rhode Island, Albany, Boston (North and South), Connecticut (North and South), Maine, New Hampshire, Vermont, Hudson Valley east.  

JOB OVERVIEW

Our Region Sales Manager, Urology and Gynecology (RSM UG) is responsible for achieving the quantifiable goals set for the assigned region’s "Urological/Gynecological" specialties.

Reporting to the Director, Area Sales, the RSM UG is also expected to establish and maintain strong working relationships with nurses, physicians, materials management, and administrative personnel in every account as well as internal KSEA departments (HR, Marketing, Finance, Operations, Customer Support, Service, Emerging Markets, etc.).

Lastly, the RSM UG is responsible for overseeing and ensuring their region’s compliance with company policies and for effectively managing the region’s operating budget and sales sample inventory.

 KEY RESPONSIBILITIES

In addition to achieving or exceeding quota, the RSM UG’s key responsibilities include, but may not be limited to:

Leading People

• Motivate, direct, train, and mentor the region’s sales and administrative staff.
• Attract and maintain a diverse talent pool of potential salespeople; take proper action if/when personnel performance/HR issues arise.
• Demonstrate a winning attitude, know and communicate what it takes to win, and consistently commit to a standard of excellence and the achievement of superior results.

Driving Strategy and Goals

• Prepare and maintain an annual working sales plan, including analysis and forecasting that reflects activities/efforts necessary to achieve company goals and quotas.
• Understand our Value Analysis Briefs to effectively use our differentiators to influence clients.
• Leverage product strength to help customers lower their cost of ownership.
• Develop and implement creative and aggressive sales programs and strategies; support KSEA promotional activities, and drive associated action with the field sales team.
• Drive aggressive market share growth for all KSEA products including, but not limited to, the following specialties: Urology and Gynecology to every account.

Relationship Building

• Foster relationships with key regional opinion leaders, and be the key account manager when appropriate/applicable.
• Effectively present features, benefits, and procedural applications of our products and technology.
• Address and drive the timely resolution of customer complaints in accordance with established company policy; promptly advise management of any situation beyond his/her scope of authority.
• Assist in coordinating dependable service and training after sale to ensure customer satisfaction and long-term reliability of all KSEA products purchased.

Market Awareness

• Be alert to all competitive products (design, pricing, promotions), and keep management informed in a timely manner.
• When appropriate, recommend to management the addition of new products and/or modifications and/or new applications of existing products.
• Attend and participate in sales meetings, training programs, and conventions.

Ad Hoc

• Submit all administrative requests/requirements, including expense reports, meeting/convention reports, and other ad hoc requests, in a timely manner in accordance with company policy.
• Maintain up-to-date customer records and any other records as required by company policy/instruction.

QUALIFICATIONS

Our successful candidate must have excellent written and spoken business communication skills. They will also possess:

• A minimum education level of a bachelor’s degree; master’s degree preferred.
• 5 years of management experience, including at least 2 years of medical, preferably uro/gyn, device sales experience.
• Experience leading and managing high-performance sales teams is a plus.
• Possess exceptional interpersonal and organizational skills as well as the ability to multi-task.
• Demonstrated ability to understand technical aspects of complex products and services.
• The ability to travel, including overnight, up to 50% of the time.
• The ability to lift up to 35 lbs. of equipment. At an employee’s discretion, the employee may ask for human or mechanical assistance to move or handle equipment.
• Exceptional organizational and presentation skills as well as the ability to multi-task.

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