Onsite Endoscopic Specialist, OR1 - Albany
US
About KARL STORZ
From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.
As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.
About the Role
KARL STORZ is seeking an Onsite Endoscopic Specialist (OES) to join our team in a hands-on, customer-facing role supporting advanced endoscopic technologies, surgical instrumentation, and visualization systems directly within a hospital environment. Working closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams, you'll play a vital role in ensuring equipment readiness, supporting clinical workflows, and helping healthcare professionals deliver exceptional patient care.
This position offers daily exposure to cutting-edge medical technology while providing a strong foundation for career growth across sales, leadership, training, technical support, and other areas within KARL STORZ. If you thrive in fast-paced environments, enjoy solving problems, and are passionate about supporting customers, this is an exciting opportunity to make a meaningful impact.
Shift: Monday-Friday, 7:00 AM-3:30 PM
What You'll Do
- Provide on-site support and technical expertise to OR, SPD, and BioMed teams, helping ensure seamless surgical operations.
- Set up, inspect, maintain, and troubleshoot KARL STORZ video towers, camera systems, light sources, and related technologies.
- Support surgical procedures by responding to equipment-related issues in real time and minimizing disruptions to clinical workflows.
- Coordinate repairs, exchanges, service requests, and inventory tracking to maintain equipment availability and readiness.
- Transport, clean, sterilize, package, and inspect surgical instruments in accordance with hospital policies and procedural requirements.
- Build strong relationships with healthcare professionals by delivering exceptional customer service and technical support.
What You Bring
- High school diploma or equivalent required.
- Experience in healthcare, sterile processing, surgical technology, medical device support, customer service, sales, or a related field.
- Strong communication and interpersonal skills with the ability to collaborate effectively across clinical and operational teams.
- Proven ability to manage multiple priorities in a fast-paced, service-oriented environment.
- Working knowledge of Microsoft Office applications, including Excel and reporting tools.
- Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds.
Nice to Have
- Associate's degree or higher.
- CRCST certification or willingness to obtain certification.
- Experience supporting surgical instruments, endoscopy equipment, or medical devices.
- Knowledge of operating room, sterile processing, or healthcare workflows.
What Will Make You Successful
- A customer-first mindset and passion for supporting healthcare professionals.
- Strong critical thinking and troubleshooting skills, especially in high-pressure clinical environments.
- Ability to quickly learn and adapt to new technologies, products, and processes.
- Excellent organizational skills and attention to detail.
- A collaborative approach that fosters trust and strong relationships with customers, clinical staff, and colleagues.
- Professional presence with confidence communicating across all levels of an organization.
Why KARL STORZ?
Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.
Ready to make an impact? Apply to be our next Onsite Endoscopic Specialist and help us build the future of MedTech together.
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KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
