Field Application Specialist (m/f/d)

About the Company:

Since its beginnings in 1945, the KARL STORZ family company has grown into a global manufacturer and distributor of endoscopes, medical instruments, and devices. We are no giant on an international scale but a leader in the things that matter creativity, flexibility, and expertise. Our range of endoscopic instruments for human medicine and veterinary medicine now includes more than 15,000 products. The most recent KARL STORZ developments are in digital documentation systems and comprehensive operating room concepts. As a system supplier, the company combines its expertise in endoscopy with software solutions to achieve integration in the operating room and to support clinical process and resource management. In Karl Storz, we enable our healthcare partners to perform at their very best every day to improve patients' lives around the world. As an independent family-owned company, we continuously think in generations instead of quarters. We are a recognized leader in high-quality and innovative solutions that create unique value for our customers. Based on our success we sustainably increase revenues and profits. As a global family company, KARL STORZ is active worldwide to support and consult customers around the globe. Across all continents, KARL STORZ is represented by more than 70 KARL STORZ subsidiaries in over 40 countries. Committed staff members at our production, sales, and marketing companies ensure optimal customer and market support worldwide

About the role:

The main purpose is to focus on customer loyalty, product portfolio (disposables-single use) sales growth in the assigned area.

Tasks and Responsibilities:

Provide add value over KS portfolio at the point of care along the product life cycle from the pre-sales activities till the product end of life.
Responsible for Customer Education & training for our products and solutions.
Support sales team at his/her responsible area to maximize the profit, advising sales team about customer inputs and feedbacks.
Become a consultant and advisor for our customer in the use of our products and solutions.
Attend surgical interventions to perform product demonstrations.                                                                                                                                   

Attend congresses or any event with the aim of promoting and publicizing the characteristics of KARL STORZ products.
Participate in sales meetings where their presence is required.                                                                                                                                       

Control and report the daily activity through the CRM tool to strengthen the coverage of the established objectives, track sales.

Qualifications:

Degree  in biomedical engineering, health engineering, nursing, or business administration.

Min. 1-2 years of commercial experience in Health care/Hospital sector highly desirable.
Min. 1-2 years of experience in Customer Training, Data Analysis, Business Process Analysis and Project Mgmt.

Skills, qualities, and attributes:

Must be an excellent communicator, both verbally and in writing.
Desirable practical knowledge of office software and CRM systems (Outlook, Excel, SAP and Salesforce).
Able to work with minimal supervision and make decisions regarding work priorities. 
Desirable Document management (contracts, purchase orders, tenders where applicable).
Compliance with commercial and pricing policies.
English: upper-intermediate level (minimum B2). Other languages will be considered depending on the region.
Clear results-orientation and management by objectives.
Problem-solving and decision-making.
Independence, proactivity and strong organisational skills.

Competitive salary

Performance bonus

Flexible schedule

Digital tools

Health insurance

Restaurant check

Vehicle/mileage

• Competitive salary
• Performance bonus
• Flexible schedule
• Digital tools
•  Health insurance
•  Restaurant check
•  Vehicle/mileage