You can make a difference

At KARL STORZ, we take pride in helping patients 
through some of the toughest journeys of their lives.
We are making contributions that matter. 
Regardless of your role, YOU improve patients’ lives every day.

Get to know us and join our team as

Onsite Endoscopic Specialist

Job Function:  Repair & Service
Location: 

Macquarie Park, NSW, AU, 2113

Work Location (for field-based positions): 
Work Flexibility:  Field-based (Hospital)
Job ID:  4545

Your Mission

A KARL STORZ Onsite Endoscopic Specialist (OES) is located at one healthcare facility, working independently from other KARL STORZ colleagues but with a broader multidisciplinary team in a hospital. Key responsibilities will include, but may not be limited to:

  • Face-to-face client support, including Operating Room, Sterilisation Department and Biomedical Engineering
  • Daily maintenance and management of the client’s KARL STORZ devices
  • Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot camera and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
  • Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments
  • Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
  • Tasks will vary depending on the agreement with the account and will generally include:
    • KARL STORZ camera tower/system set-up and support;
    • Inspection, repair, troubleshooting, and replacement of KARL STORZ devices;
    • Monitoring, reporting, and facilitating repair/exchange transactions.

 

Your Talent

Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment. 

  • a diploma or bachelor’s degree in a related discipline preferred, however not essential
  • previous experience in medical devices and instrumentation is desirable
  • sound troubleshooting skills
  • the ability to understand and impart technical knowledge across a broad portfolio of products
  • excellent communication skills, being able to work with different personalities in a hospital/ theatre environment
  • familiarity with hospital/surgical environments and Australian standards AS5369, AS3551 and AS3200 will be highly regarded
  • MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
  • The role requires a NSW Working With Children Check and Police Check, as well as relevant vaccinations to work within a NSW Health facility
     

Your Benefits

  • Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
  • Birthday Benefits
  • Transport Allowance (if applicable to role)
  • Onsite Parking
  • Accessibility to Public Transport
  • Flexible Work Arrangements
  • Wellness Programs and Activities
  • Professional Development Opportunities
  • Global Exposure & Business Travel Opportunities (if applicable to role)
  • All other statutory benefits

HR Contact


4545