Onsite Endoscopic Specialist
Macquarie Park, NSW, AU, 2113
Your Mission
A KARL STORZ Onsite Endoscopic Specialist (OES) is located at one healthcare facility, working independently from other KARL STORZ colleagues but with a broader multidisciplinary team in a hospital. Key responsibilities will include, but may not be limited to:
- Face-to-face client support, including Operating Room, Sterilisation Department and Biomedical Engineering
- Daily maintenance and management of the client’s KARL STORZ devices
- Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot camera and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality
- Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments
- Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs
- Tasks will vary depending on the agreement with the account and will generally include:
- KARL STORZ camera tower/system set-up and support;
- Inspection, repair, troubleshooting, and replacement of KARL STORZ devices;
- Monitoring, reporting, and facilitating repair/exchange transactions.
Your Talent
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
- a diploma or bachelor’s degree in a related discipline preferred, however not essential
- previous experience in medical devices and instrumentation is desirable
- sound troubleshooting skills
- the ability to understand and impart technical knowledge across a broad portfolio of products
- excellent communication skills, being able to work with different personalities in a hospital/ theatre environment
- familiarity with hospital/surgical environments and Australian standards AS5369, AS3551 and AS3200 will be highly regarded
- MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
- The role requires a NSW Working With Children Check and Police Check, as well as relevant vaccinations to work within a NSW Health facility
Your Benefits
- Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
- Birthday Benefits
- Transport Allowance (if applicable to role)
- Onsite Parking
- Accessibility to Public Transport
- Flexible Work Arrangements
- Wellness Programs and Activities
- Professional Development Opportunities
- Global Exposure & Business Travel Opportunities (if applicable to role)
- All other statutory benefits