Service Repair Processor
Goleta, CA, US, 93117
KARL STORZ is a global leader in medical technology, committed to advancing healthcare through precision-engineered products and innovative solutions. Our teams play a critical role in ensuring the quality, reliability, and performance of the devices used in operating rooms around the world.
We are seeking a skilled Repair Technician to support the inspection, diagnosis, and repair of medical cameras and optical/mechanical devices in a highly regulated environment.
Position Overview
The Repair Technician is responsible for performing diagnostics, repairs, and final testing on returned medical devices using specialized video test equipment. This role requires strong technical aptitude, attention to detail, and the ability to work within established quality and regulatory standards.
Key Responsibilities
- Perform incoming inspection, diagnosis, repair, and final testing of medical cameras and optical/mechanical devices
- Troubleshoot and repair products at the sub-assembly level
- Replace components such as printed wiring boards (PWBs), cables, power supplies, optical/mechanical parts, and drives
- Conduct software installations and optical cleaning as required
- Generate complete and accurate repair documentation within SAP, including diagnoses, parts used, and defect codes
- Perform SAP transactions such as data entry, stock transfers, and part status updates
- Review bills of materials, engineering changes, and repair upgrade procedures using SAP
- Implement engineering changes according to defined service rework instructions
- Analyze repair history to support accurate diagnoses and identify quality trends
- Participate in continuous improvement initiatives to enhance product quality and service performance
- Ensure all work is completed in compliance with quality systems and regulatory requirements
- Maintain regular and reliable attendance
Minimum Qualifications
- High School Diploma or equivalent
- 3–5 years of experience in electronic and/or optical/mechanical assembly
- Experience with inspection or final product testing
Required Skills and Knowledge
- Working knowledge of medical device quality standards (e.g., FDA 21 CFR Part 820, ISO 13485, ISO 9001)
- Ability to use electronic test equipment such as oscilloscopes and vectorscopes
- Experience following detailed assembly and rework instructions
- Basic soldering skills
- Troubleshooting ability at the sub-assembly level
- Strong analytical and problem-solving skills
- Solid written communication skills
- General computer proficiency and data entry experience
- Familiarity with SAP or similar ERP systems preferred
Work Environment and Physical Requirements
- Ability to lift up to 30 pounds
- Manual dexterity to work with small tools and components
- Ability to sit for extended periods of time
- Work performed in a structured, quality-controlled environment
Training Requirements
- OSHA-required safety training (Injury and Illness Prevention, Hazard Communication, Bloodborne Pathogens)
- Quality System training
- Role-specific technical training as required
Additional Information
- This role does not have supervisory responsibilities
- Requires adherence to all company safety, quality, and compliance standards
- Participation in continuous improvement initiatives is encouraged
Why Join KARL STORZ
- Work with a global leader in medical technology
- Contribute to products that directly impact patient care
- Be part of a quality-focused, collaborative environment
- Opportunities for technical development and career growth
Equal Opportunity Employer
KARL STORZ is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.
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KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
Nearest Major Market: Santa Barbara
Nearest Secondary Market: Santa Maria