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You can make a difference

At KARL STORZ, we take pride in helping patients 
through some of the toughest journeys of their lives.
We are making contributions that matter. 
Regardless of your role, YOU improve patients’ lives every day.

Get to know us and join our team as

Service Repair Processor

Job Function:  Manufacturing
Location: 

Goleta, CA, US, 93117

Work Location (for field-based positions): 
Work Flexibility:  Onsite (Office/ Production)
Pay Range:  $20.38 - $25.48
Job ID:  3987

At KARL STORZ, we’re looking for a detail-oriented and skilled Service Repair Processor to join our team. In this role, you’ll play a key part in ensuring the performance and reliability of cutting-edge medical camera systems. You’ll be responsible for inspecting, diagnosing, repairing, and testing a variety of devices, including CCUs, heads, adapters, and video capture systems.

 

Hours - Monday - Thursday 6AM PST - 4:30 PM PST or Monday - Friday 6AM PST - 2:30 PM PST

 

Essential Duties & Responsibilities:

  • Perform incoming inspection, diagnosis, repair, and final test of medical cameras and optical/mechanical devices using standard video test equipment.
  • Troubleshoot and replace parts at the sub-assembly level, including PWBs, head cables, power supplies, optical components, DVD drives, and more.
  • Document repairs in SAP, including diagnosis, repair parts list, defect codes, and camera tracking information.
  • Perform SAP transactions for data entry, stock transfers, and spare parts management.
  • Review bills of materials and engineering changes in SAP to identify and implement repair upgrades.
  • Research repair history in SAP to diagnose current issues and suggest product improvements.
  • Participate in continuous improvement projects to enhance product and service quality.
  • Maintain regular attendance.

Skills, Knowledge, and Qualifications:

  • Knowledge of medical device quality system regulations (e.g., FDA 21CFR Part 820, ISO13485, ISO9001).
  • Ability to use video test equipment (oscilloscopes, vector scopes, etc.).
  • Basic soldering skills and experience with component-level rework.
  • Strong troubleshooting skills to diagnose issues to the sub-assembly level.
  • Good written communication and computer skills (SAP experience is a plus).
  • Ability to follow assembly and rework instructions.

Education & Experience:

  • High school diploma or equivalent.
  • 3-5 years of experience in electronics, optical/mechanical assembly, inspection, or final testing.

If you enjoy working with advanced video test equipment, solving complex technical problems, and making a direct impact on product quality, we’d love to hear from you!

 

Who we are: 

KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.  With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff.  It's not just about the tools we create—it’s about the lives we change, together. 

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Eligible Employee Benefits

  • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
  • 3 weeks vacation, 11 holidays plus paid sick time
  • Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
  • 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • We prepay your tuition up to $5,250 per year!  - Tuition pre-imbursement
  • Fitness reimbursement of up to $200 annually
  • And much more!

KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.

The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.

KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.

Get in Contact

Name: 
Contact Details: 
3987


Nearest Major Market: Santa Barbara
Nearest Secondary Market: Santa Maria

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