Credit & Collections Specialist
El Segundo, CA, US, 90245
This role will be on a hybrid schedule at our office in El Segundo, CA
We are seeking a results‑driven Credit & Collections Specialist to manage a portfolio of customer accounts, drive timely cash collections, and minimize risk in a fast‑paced, high‑volume environment.
What You’ll Do
- Own and manage assigned customer accounts; collect on past‑due receivables
- Proactively follow up with customers and document all collection activity
- Resolve billing discrepancies, disputes, unapplied payments, and reconciliations
- Manage account holds/releases, adjustments, refunds, and credit requests
- Analyze portfolio data and reports to track performance and risks
- Partner cross‑functionally and escalate delinquent accounts as needed
- Support process improvements, cross‑training, and ad hoc projects
What You Bring
- 3+ years of Credit & Collections experience
- Experience with SAP or similar ERP systems
- Strong negotiation, communication, and customer service skills
- High attention to detail with strong organization and urgency
- Proficiency in Microsoft Excel, Word, and Windows
- Associate or bachelor’s degree (or equivalent experience)
Preferred
- 5+ years collections experience managing large portfolios (100+ accounts)
- Bachelor’s degree in finance or accounting
Who we are:
- KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we’ve pioneered the most groundbreaking innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. With onsite locations and field opportunities across the country, we attract a diverse and talented staff, unified by the desire to foster positive change in the world. Because it’s not just about the tools we create, it’s about the lives we change together.
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KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
Nearest Major Market: Los Angeles