Operations Manager

Your Mission

Oversee and manage the New Zealand operation team members. Plan, direct and manage the supply chain functions with the team on sales order, stock and inventory, warehouse, transportation, marketing and sales support activities.

Key accountabilities include, however are not limited to:

1. Team Leadership:

- Lead, mentor, and develop a diverse team of operations staff to ensure high performance and engagement. This includes office team members, service and Wharehouse

- Foster a collaborative and positive work environment that encourages teamwork and innovation.

2. Operational Strategy:

- Develop and implement effective operational strategies and processes to enhance productivity and efficiency.

- Align operational goals with the overall business strategy to drive growth and success.

3. Compliance and Quality Assurance:

- Ensure adherence to industry regulations,

- Oversee quality assurance processes to maintain high product standards and compliance with safety regulations.

4. Cross-Functional Collaboration:

- Collaborate with Sales, Finance, service, quality assurance, and regulatory teams to ensure seamless operations

- Facilitate communication between departments to resolve issues and streamline processes.

5. Performance Monitoring:

- Establish and track key performance indicators (KPIs) to measure operational efficiency and team performance.

- Analyze data and report findings to senior management, identifying areas for improvement and action.

6. Inventory and Supply Chain Management:

- Oversee inventory control and procurement processes to ensure timely availability of materials and products.

7. Continuous Improvement:

- Promote a culture of continuous improvement by encouraging team members to identify and implement process enhancements.

- Lead initiatives to streamline operations, reduce waste, and improve overall efficiency.

8. Training and Development:

- Conduct training sessions to enhance team members’ skills, knowledge of industry standards, and operational procedures.

- Support career development opportunities for team members.

9. Budget Management:

- Develop and manage the operations budget, ensuring alignment with financial goals and resource allocation.

- Monitor expenses and implement cost-saving measures where applicable.

10. Crisis Management:

- Develop and implement contingency plans to address operational disruptions or emergencies.

- Ensure the team is prepared to respond effectively to unforeseen challenges.

Your Talents

• Relevant tertiary qualifications, degree in supply chain logistics, operations or business management is preferred;
• More than 5 years in logistics, operations or supply chain management;
• Previous people management experience and the ability to drive results through a team; • Well-developed leadership skills;
• Proficient in the use of ERP systems, Microsoft Office software and systems;
• Excellent problem-solving and decision-making abilities;
• Exceptional organizational and time-management skills;
• An excellent communicator.

Your Benefits

• Leave Benefits (Vacation Leave, Sick Leave, Parental Leave, etc.)
• Birthday Benefits
• Transport Allowance (if applicable to role)
• Onsite Parking
• Flexible Work Arrangements
• Wellness Programs and Activities
• Professional Development Opportunities
• Global Exposure & Business Travel Opportunities (if applicable to role)
• All other statutory benefits