Supervisor, Shipping
Auburn, MA, US, 01501
About KARL STORZ
From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room. As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.
About the Role
KARL STORZ is seeking a hands-on Shipping Supervisor I to lead outbound operations within our regulated medical device distribution center. In this role, you will oversee daily shipping activities, ensure accurate and timely delivery of products to healthcare customers, and maintain compliance with FDA, ISO, GMP, and GDP requirements. You will lead a team of logistics associates, drive operational performance, and champion a culture of quality, safety, accountability, and continuous improvement.
The ideal candidate combines strong warehouse and shipping expertise with proven leadership skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. This role plays a critical part in ensuring lifesaving medical devices reach customers safely, accurately, and on time.
This is a fully onsite position working Monday through Friday from 11:30 AM to 8:00 PM.
What You'll Do
- Lead daily outbound shipping operations, ensuring accurate, compliant, and on-time delivery performance while meeting customer service commitments.
- Supervise, coach, and develop logistics associates through active floor leadership, performance management, and training.
- Manage shipping schedules, carrier coordination, labor allocation, and workflow prioritization to meet operational demands and customer cut-off times.
- Ensure compliance with FDA regulations, ISO 13485 standards, GMP/GDP requirements, and internal Quality Management System processes.
- Oversee product inspection, packaging, labeling, documentation, and lot/serial traceability to support quality and patient safety.
- Utilize SAP/ERP, TMS, and WMS systems to manage shipping transactions, inventory accuracy, reporting, and operational performance.
- Drive Lean and continuous improvement initiatives that improve throughput, accuracy, compliance, productivity, and cost efficiency.
- Partner cross-functionally with Quality, Inventory Control, Customer Service, and Warehouse Operations teams to resolve issues and improve processes.
What You Bring
Required Qualifications
- High school diploma or GED and 5+ years of experience in warehousing, supply chain, logistics, manufacturing, or related environments.
- Minimum of 1 year of leadership or lead-level experience in warehouse, logistics, or manufacturing operations.
- Experience working in regulated, quality-driven environments such as FDA, ISO, healthcare, or medical device operations.
- Strong knowledge of SAP/ERP systems, transportation management systems (TMS), and warehouse management systems (WMS).
- Subject matter expertise in international shipping requirements.
- Demonstrated ability to lead teams, coordinate workflows, manage staffing priorities, and drive KPI performance.
- Strong communication, problem-solving, organizational, and analytical skills.
Preferred Qualifications
- Associate degree in Supply Chain, Logistics, Business, or a related field.
- Experience in medical device, healthcare, endoscopy, or other highly regulated distribution environments.
- Knowledge of FDA 21 CFR Part 820, ISO 13485, GMP, GDP, and quality system requirements.
- Experience applying Lean or continuous improvement methodologies.
- Professional certifications such as APICS, Lean, OSHA, or related credentials.
- Knowledge of IATA and DOT shipping regulations.
What Will Make You Successful
- A strong quality mindset and commitment to regulatory compliance, documentation accuracy, and patient safety.
- The ability to lead and motivate teams while maintaining high performance in a fast-paced distribution environment.
- Expertise in shipping operations, inventory control, lot traceability, and warehouse systems.
- Strong decision-making skills with the ability to manage changing priorities, resolve operational issues, and drive results.
- A continuous improvement mentality that uses data, root cause analysis, and Lean principles to improve performance.
- Excellent collaboration and communication skills that foster strong cross-functional partnerships.
- Commitment to creating a safe, engaged, and accountable work environment while consistently meeting operational goals and customer expectations.
Why KARL STORZ?
Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.
Ready to make an impact? Apply to be our next Shipping Supervisor I and help us build the future of MedTech together.
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KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
Nearest Major Market: Worcester