Logistics Center Trainer II
Auburn, MA, US, 01501
I. Job Purpose and Job Duties
Shift: Monday to Friday, 6:00AM-2:30PM
The Logistics Center Trainer II is responsible for the design, development, and continuous improvement of the Logistics Center training curricula, Responsibilities include but are not limited to; training strategy, content control, teaching processes, systems, policies, and cultural responsibilities. In addition the role is accountable for individualized training and effectiveness checks; applying established work instructions, procedures, policies, and best practices. This role serves as the subject matter lead for SAP, systems, Continuous Improvement (LEAN), and structured on-the-job training within the Logistics Center.
Curriculum & Training Program Development
Design, develop, and maintain standardized training curricula for logistics operations, including classroom, hands-on, and digital learning formats.
On time updates of training materials, work instructions, and supporting documentation maintaining LC compliance with all regulatory, and other controls.
Work with LC Leadership to prioritize and focus training efforts in support of priorities and overall business needs.
On-the-Job Training & Training Effectiveness
Responsible for the effective individual and group training, cross-training, and the supporting documentation of all training
Measure effectiveness of training via Voice of the Customer (VOC) data, personal observation/auditing, KPI’s, and LC leadership input
Analyze trends to identify root causes related to skill gaps, process adherence, or system knowledge. Recommending and implementing process changes to improve performance.
Position is expected to spend 80% of their time on the floor with their trainees, contributing value added education/coaching. 20% of time developing content, preparing materials, schedules, data collection, and effectiveness checks.
Systems Training
Training role will also have Continuous Improvement responsibilities supporting process improvements, and project work upon completion of primary training responsibilities
Support and contribute to LEAN/Continuous Improvement initiatives utilizing a high level of engagement.
Serve as the primary trainer and curriculum owner for SAP logistics processes, including but not limited to goods movements, inventory transactions, system controls, and data integrity requirements.
Translate SAP and system changes into clear, role-specific training content, ensuring smooth adoption during implementations, releases, or upgrades
II. Minimum Knowledge, Education and Skill Requirements
Required
Associate degree or greater preferred
3+ Training experience (Manufacturing, Logistics, Other relevant experiences.)
Demonstrates effective communication, and emotional intelligence/patience
Detail oriented, organized, and structured
Exceptional time management
Strong follow through with focus on milestones and objectives
Agile; adjusting to changing business conditions, and diverse personalities
Exemplifies a positive attitude and motivates others
Proficient in Microsoft Office
Proficient with multiple KSEA SAP transactions
Effective communicator able to constructively interact with all levels of the organization
Multi-Lingual highly valued, Shift/schedule flexibility
III. Essential Function
Must be able to maintain productive working relationships and treat fellow employees with respect.
External communication: KARL STORZ colleagues as required and external vendors.
Physical requirement/Demands: Position requires constant and varying degrees of movement including standing, sitting, bending, walking, reaching, grabbing, and packing, lifting, pulling, and pushing. Must be able to frequently lift to 30lbs. Must be able to occasionally lift up to 100lbs with assistance Must be able to frequently use a warehouse ladder for reaching shelves. Must be able to operate a pallet jack.
Mental requirements/Emotional Demands: Ability to adapt and demonstrate flexibility working through changing priorities and work situations.
Interpersonal and communication skills: Multicultural, cross-functional communication; problem solving; business priority management.
IV. Core Requirements
Degree of accountability: Continuous Improvement is supported and executed, Achieved SLAs with Business Partners, Achieved KPIs as a result of improvement.
Degree of decision making: Regular decision making of daily tasks will occur
Financial/Budgetary: Properly executed SAP Transactions in accordance with Work Instructions
Safety: Adhere to KARL STORZ safety protocols
Quality: Adhere to KARL STORZ Quality Management System
Supervision: Does not supervise others
Authority to Sign (not applicable for North America): N/A
Travel: N/A
Other duties consistent with the general nature and focus of the job and/or the goals and objectives of the department may be assigned.
KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
Nearest Major Market: Worcester