Logistics Center Associate I-Customer Returns
Auburn, MA, US, 01501
About KARL STORZ
From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room.
As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.
About the Role
Build your career in a fast-paced, high-impact environment as a Logistics Center Associate I supporting returns and material handling operations. In this hands-on role, you’ll play a critical part in ensuring returned products are processed accurately and efficiently—helping maintain the flow of essential medical equipment to healthcare providers.
You’ll work with SAP systems, investigate and resolve return-related issues, and collaborate with cross-functional teams—all while upholding high standards for safety, quality, and productivity. This is an excellent opportunity for someone who thrives in a team-oriented environment and is looking to grow within a company committed to continuous improvement and operational excellence.
Schedule: Monday – Friday | 6:00 AM – 2:30 PM
Work Environment: On-site logistics/warehouse setting
What You’ll Do
- Process and document customer returns accurately and efficiently in SAP
- Investigate discrepancies and resolve return issues to completion
- Execute core material handling and logistics transactions within SAP
- Support cross-functional logistics operations and assist where needed across the team
- Ensure compliance with safety, quality, and productivity standards
- Contribute to continuous improvement (LEAN) initiatives to enhance workflow efficiency
What You Bring
- High school diploma or GED required
- Basic computer skills and ability to learn SAP or similar systems
- Strong attention to detail and ability to follow procedures accurately
- Good communication skills and a collaborative team-oriented mindset
- Dependable, punctual, and committed to high-quality work
Nice to Have:
- Experience working with SAP or other warehouse/logistics systems
- Previous experience in returns processing, logistics, or warehouse operations
What Will Make You Successful
- A strong focus on accuracy and quality when handling returns and documentation
- Ability to troubleshoot and resolve issues independently while collaborating with others
- A proactive mindset and willingness to support team needs across functions
- Commitment to safety and efficiency in a fast-paced, hands-on environment
- Continuous improvement mindset with a desire to learn and grow
Why KARL STORZ?
Join KARL STORZ and be part of a team where your work directly supports healthcare providers and improves patient outcomes. You’ll gain valuable experience in logistics and SAP systems while working in a collaborative environment that values teamwork, reliability, and operational excellence.
With consistent weekday hours, opportunities for development, and a culture driven by continuous improvement, this is a place where you can grow your career and make a meaningful impact.
Ready to make an impact? Apply to be our next Logistics Center Associate I and help us build the future of MedTech together.
#LI-AA1
KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.
The pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.
Nearest Major Market: Worcester