To strengthen our Norwegian team at our Hagan location (near Oslo), we are looking for a
   

• Providing field services to KARL STORZ customers in a timely manner, including, but not limited to, installations, training, in-servicing, inspecting, repair, preventative maintenance, calibration and sales support
• Maintaining an organized, proactive system of territory management
• Regularly interacting and building positive relationships with customers in all applicable and related business markets
• Promoting the sale of service contracts, new product sales, upgrades, and accessories
• Maintaining proper and accurate inventory for timely resolution and follow approved policies and procedures for Inventory Controls
• Providing accurate and timely documentation that details field activity, expenses, time distribution, and other information as needed
• Maintaining company assets (car, tools and inventories) securely and in working order
• Showing an understanding of service procedures and policies, including customer complaint handling and Medical Device Reporting
• Providing outstanding customer service; ensuring customer satisfaction is achieved when resolving customer/product issues and complaints
• Managing prioritizing workload and time management to successfully manage territory responsibilities
• Travel, up to 50 days mainly in Norway

 

• Experience as a Field Service Technician, Service Technician, or degreed Medical Engineers
• IT knowledge on general connectivity
• Demonstrated success or passion of learning/servicing new technologies
• Demonstrated success in exercising independent judgement and draw accurate conclusions based on available information
• Outstanding communications and customer follow-up
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint)
• Self-motivated, proactive, with a “Can do” attitude
• Fluent in English and willing to learn Norwegian

  If you are interested in this position, we would be happy to meet you. Please submit your application online through our career portal. If you have any queries, please feel free to contact Espen Berg via E-Mail at Espen.Berg[AT]karlstorz.com.
 
We look forward to receiving your application.