To strengthen our Technical & Aftersales Services team in the Global Sales & Marketing area at our Tuttlingen location, we are looking for a
   

• Processing and tracking of technical customer service cases in the product area of KARL STORZ Software (second level, mainly remote)
• Reproduction of customer inquiries (simulation & usage of knowledge database)
• Technical maintenance of articles concerning software products in the knowledge database
• Support in software development projects
• Interface between customer, software integration and sales teams
• Participation in the creation, coordination and execution of trainings with customers, distribution partners and colleagues
• Possibility to work in full remote mode

 

• Successfully completed apprenticeship in the IT environment, e.g. IT specialist for system integration or a comparable certification. Lateral entrants are also welcome
• Experience in the Healthcare IT is of advantage
• Strong customer orientation, team spirit and communication skills plus an organisational talent and service-oriented working style is required
• Deep understanding of Information Technology and interest in digital challenges is needed
• Very strong spoken and written command of the English language necessary.
• Additional language skills are preferred
• Interest to work with international teams

  If you are interested in this position, then we look forward to hearing from you. Please submit your complete application documents (cover letter, CV, qualifications, and references) online via our career portal. In case of questions, please do not hesitate to email Jule Efinger at Jule.Efinger[AT]karlstorz.com.
 
We welcome your application.