Technical Coordinator Endoscopes & Instruments (m/f/d)

Your Mission 

• Provide 3rd level technical product support for the KARL STORZ product portfolio to our main target group . KARL STORZ subsidiaries and distribution partners globally
• Participation in the Global Product Development Process (GPDP) for maintenance related activities 
• Preparation and creation of technical documentation (Service & Maintenance Manuals) for new and exsisting KARL STORZ products 
• Support Global Marketing with the phase-in and launch of new KARL STORZ products
• Management of phase-out and end of service of KARL STORZ products 
• Creation and support of service technician trainings relating to KARL STORZ products, in collaboration with Training and Education 
• Any other duties assigned by the T&AS leadership team

Your Talent

• Education in the field of Business/Service Management, Service Development or Technical Services 
• Minimum of 3 Years experience in a Product/Service Management or Service Development position, or in customer-facing positions, such as Service Sales Rep or Technician 
• Minimum os 2 Years experience in the Medical Device or an related Industry
• Excellent knowledge of MS Office Programs
• Have a customer- oriented mindset, but also commercial and businesslike approach to technical and aftersales services
• Ability to deliver on complex situations or problems without guidance or supervision 
• English (fluent spoken and written)

Your Benefits

• Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required​
• 30 vacation days and various special payments​​
• Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more
• Corporate benefits and bicycle leasing​
• Subsidy for private pension plan and company health management​
• Various childcare options – at the headquarters in Tuttlingen​
• Health, sports, cultural and leisure activities – offers vary depending on location​